Frequently Asked Questions (revolutionskate.com)

Frequently Asked Questions

How can I reach someone instantly to answer some questions? Do you have a toll-free phone number?
- Sending us an email is the easiest way to get your questions answered, we reply to emails instantly, so you don't have to wait.
- You can call us toll free 1-877-917-2044, we will answer your calls Monday-Friday from 11AM-6PM & Saturday 11AM-5PM (Pacific Standard Time).
What are my shipping options? How long will it take to get my order? Do you ship international?
- PRIORITY MAIL delivers 2-3 days to most areas, is inexpensive - $3.85 for up to 2 lbs.
- EXPRESS MAIL delivers 1-2 days to most areas, $17.85 for up to 2 lbs.
- GLOBAL PRIORITY MAIL delivers 4-6 days to most regions, $10.00 for up to 4 lbs maximum. Orders over 4lbs. must be shipped global express.
- GLOBAL EXPRESS MAIL delivers 3-5 days to most regions, $17.85 for up to 2 lbs.
- We are not responsible for International Import taxes/fees.
- SAME DAY SHIPPING on all orders recieved before 5PM. We process orders instantly, no delays. We get your order to you ASAP.
- FREE SHIPPING on all orders over $100.
  Click Here for Details
- DELIVERY ESTIMATES- click here to see estimates to your area
Do you ship C.O.D? What are my payment options?
- Yes, we do ship C.O.D to US orders only
- Please call toll free 1-877-917-2044 to place your order
- We can ship USPS Priority Mail & USPS Express Mail C.O.D
- We accept a money order/cashier's check payable to "Revolution Skate Shop" or cash for the total amount.
- A flat rate of $5.00 for C.O.D orders is applied.
I don't see my size of skates I want, can you special order a size for me?
- We will special order the right size of skates for you at no extra charge. Please email or give us a call to let us know the size you need, and we will do our best to get it for you.
What if I am unsatisfied with my order and I want to return it? Do you do exchanges?
- Don't worry, we understand that sometimes you need a different size for skates, or liners, or are unhappy with the product(s). There are some quidelines that you have to follow.
- The item(s) MUST BE UNUSED, no exceptions.
- Returns must be within 2 WEEKS of purchase.
- Send us back the products, for a complete refund, or a size exchange, or you have the option of instore credit for the amount of your purchase. Sorry, we will not pay for return shipping.
- Please call us first, let us know the problem, and we'll take care of your order. Customer service is our first priority.



		Frequently Asked Questions How can I reach someone instantly to answer some questions? Do you have a toll-free phone number? Sending us an email is the easiest way to get your questions answered, we reply to emails instantly, so you don't have to wait. You can call us toll free 1-877-917-2044, we will answer your calls Monday-Friday from 11AM-6PM & Saturday 11AM-5PM (Pacific Standard Time). *What are my shipping options? How long will it take to get my order? Do you ship international?* PRIORITY MAIL delivers 2-3 days to most areas, is inexpensive - $3.85 for up to 2 lbs. EXPRESS MAIL delivers 1-2 days to most areas, $17.85 for up to 2 lbs. GLOBAL PRIORITY MAIL delivers 4-6 days to most regions, $10.00 for up to 4 lbs maximum. Orders over 4lbs. must be shipped global express. GLOBAL EXPRESS MAIL delivers 3-5 days to most regions, $17.85 for up to 2 lbs. We are not responsible for International Import taxes/fees. SAME DAY SHIPPING on all orders recieved before 5PM. We process orders instantly, no delays. We get your order to you ASAP. FREE SHIPPING on all orders over $100. Click Here for Details DELIVERY ESTIMATES- click here to see estimates to your area *Do you ship C.O.D? What are my payment options?* Yes, we do ship C.O.D to US orders only Please call toll free 1-877-917-2044 to place your order We can ship USPS Priority Mail & USPS Express Mail C.O.D We accept a money order/cashier's check payable to "Revolution Skate Shop" or cash for the total amount. A flat rate of $5.00 for C.O.D orders is applied. *I don't see my size of skates I want, can you special order a size for me?* We will special order the right size of skates for you at no extra charge. Please email or give us a call to let us know the size you need, and we will do our best to get it for you. *What if I am unsatisfied with my order and I want to return it? Do you do exchanges?* Don't worry, we understand that sometimes you need a different size for skates, or liners, or are unhappy with the product(s). There are some quidelines that you have to follow. The item(s) MUST BE UNUSED, no exceptions. Returns must be within 2 WEEKS of purchase. Send us back the products, for a complete refund, or a size exchange, or you have the option of instore credit for the amount of your purchase. Sorry, we will not pay for return shipping. Please call us first, let us know the problem, and we'll take care of your order. Customer service is our first priority.

2974 N. Alma School Rd. #4, Chandler, AZ 85224 · james@revolutionskate.com MON-FRI 11am-6pm SAT 11am-5pm · Call Toll Free: 1.877.917.2044

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